**Responsibilities:** * Assist internal users by opening and tracking service tickets; * Support the collection of information for diagnosing issues with computers, systems, and networks; * Provide support for software and equipment configuration, installation, and maintenance; * Help organize the hardware and software inventory; * Monitor the execution of information security routines (backups, updates, and access control); * Support the IT team with general tasks and small internal projects. **Requirements:** Currently enrolled in Information Systems, Computer Science, Systems Analysis and Development, or related fields; Basic knowledge of computer science, networking, and Microsoft Office suite; Strong communication skills for user support; Organizational skills, proactivity, and willingness to learn. **Desired Profile:** Communicative, responsible, collaborative, and eager to grow within the IT field; Aptitude for problem-solving and interacting effectively with diverse users. **Benefits:** Stipend: BRL 800.00 Transportation Allowance or Fuel Voucher Meal Voucher Collaborative work environment offering significant opportunities for hands-on learning and professional development. Job Type: Internship Compensation: BRL 800.00 per month