Indeed
Internal Sales Consultant
Job Summary:
Sales Consultant for a travel agency, focused on customer service, consultative sales, prospecting, and operational support.
Key Highlights:
1. Work experience at a travel agency, focusing on consultative sales and customer retention.
2. Customer follow-up before, during, and after the trip.
3. Organization, discipline, and attention to detail.
**Job Description**
**S.A. Operational Consulting and BM Vagas, in partnership with a company in the tourism sector**, is seeking a **Sales Consultant** to work at a **travel agency**, providing customer service, consultative sales, and support for commercial and operational routines.
Responsibilities
* In-person, WhatsApp, telephone, and social media customer service.
* Active and reactive customer prospecting.
* Preparation of travel quotations (flights, accommodations, packages, insurance, and tours).
* Consultative sales activities, focused on closing deals and customer retention.
* Issuance and verification of vouchers, contracts, and travel documents.
* Customer follow-up before, during, and after the trip.
* Calendar organization, follow-up, and CRM record-keeping.
* Support for internal operational routines of the agency.
**Requirements**
* Completed high school education.
* Experience in customer service, sales, and/or administrative tasks.
* Strong verbal and written communication skills.
* Fast typing speed and good organizational skills.
* Basic/intermediate computer skills (Word, Excel, email, WhatsApp Business).
* Ability to quickly learn systems (CRM and internal platforms).
* Organization, discipline, and attention to detail.
**Working Hours**
* Monday to Friday: from **09:00 to 18:30**
* 1 hour 30 minutes lunch break + 15-minute break
* Saturday: from **09:00 to 13:30**
* **One Saturday off per month** (not on holidays)
Employment Type
**Employment Type**: CLT
**Salary:**
R$1800.00 + **10% commission on net sales value**
**Benefits**
* Transportation allowance
* **30% subsidy for health insurance plan**
**Weekly working hours:** 44 hours
Job Type: Full-time CLT
Pay: R$1.518,00 - R$1.800,00 per month

R. Laguna, 436 - Jardim dos Estados, Poços de Caldas - MG, 37701-074, Brazil
R$1,518-1,800/month