OFFICE ASSISTANT

Description

Job Summary: The Office Assistant in the Shipping Department ensures that logistics processes run smoothly, efficiently, and accurately, handling communication and resolving requests. Key Highlights: 1. Fundamental role in organizing and accelerating logistics processes. 2. Support in communication and resolution of requests with logistics partners. 3. Customer service via email and tracking of requests. **JOIN OUR TEAM!** **Position: Office Assistant – Shipping** **Location:** Viana/ES \| **Working Hours:** Monday to Friday (8:00 AM to 6:00 PM) **Your Responsibilities:** Here, the Office Assistant in the Shipping Department plays a fundamental role in ensuring that logistics processes run smoothly, efficiently, and accurately. On a daily basis, you will: * Assist in resolving pending issues within the pickup department; * Request CT\-e, duplicate invoices, and correction letters; * Verify and resolve inconsistencies in invoices; * Forward corrected documents for issuance and shipment; * Provide priority support to logistics partners; * Support communication and resolution of requests with partners; * Serve as the liaison between headquarters (Customer Service and VIP Customer Service) and local operations; * Filter and organize requests before forwarding them to the operational team; * Provide customer service via email; * Track requests until final resolution. **What We Expect From You:** * Completed high school education; * Basic knowledge of fiscal documents (invoice, CT\-e, and correction letter); * Strong communication and organizational skills; * Proactivity and sense of urgency; * Ability to work well in a team. **What We Offer:** Transportation allowance or fuel assistance; ️ Meal allowance; Medical assistance; Dental assistance; ️ Free parking; **Grow With Us!** If you are organized, efficient, and want to join a solid company in the logistics sector, this opportunity is for you!