Job Summary: Junior Infrastructure Analyst to handle Level 1 support tickets and maintain the technological environment, ensuring the proper functioning of the IT infrastructure. Key Highlights: 1. Ideal for those who want to grow in the Infrastructure field and get hands-on experience daily 2. Ensure proper functioning of the IT infrastructure 3. Support infrastructure projects **JUNIOR INFRASTRUCTURE ANALYST** **About the Position** ---------------- We are seeking a Junior Infrastructure Analyst to handle Level 1 support tickets and maintain the technological environment. Ideal for those who want to grow in the Infrastructure field and get hands-on experience daily. **Mission** ---------- Ensure proper functioning of the IT infrastructure, supporting users and maintaining system stability. **Responsibilities and Duties** **Responsibilities** --------------------- * Handle Level 1 support tickets. * Monitor networks and servers. * Support infrastructure projects. * Update technical documentation. * Track incidents. **Requirements and Qualifications** **Requirements** -------------- * Completed undergraduate degree in Technology. * 1 year of experience. * Knowledge of networks, switches, and hardware. * Office 365. * Preventive maintenance. * Basic understanding of infrastructure documentation. **Additional Information** **Advantages** ---------------- * Experience in IT procurement management. * Experience in infrastructure projects.