SOC Technician I

Description

Job Summary: Work in SOC operations, monitoring security platforms, performing alert triage, and ensuring rapid and accurate incident response. Key Highlights: 1. Operate in the SOC, monitoring security platforms (EDR, CASB, WAF, Firewall) 2. Perform initial alert triage and execute standardized playbooks 3. Ensure operational workflow and information quality during incidents **Description and Responsibilities:** **Schedule:** 12 x 36 **Level:** Operational **Employment Type:** Permanent – CLT **Job Mission** Ensure continuous visibility of the security environment, acting as the first line of defense to guarantee that no relevant event goes unnoticed and that initial incident response is rapid, accurate, and traceable. **Job Description** Performs SOC operations by monitoring multiple security platforms (EDR, CASB, WAF, Firewall, Zero Trust, etc.), conducting initial alert triage, executing standardized playbooks, and opening incidents, ensuring operational workflow and the quality of information passed to higher-level teams. * Key Responsibilities * Continuously monitor security tools and event sources; * Perform technical initial triage, distinguishing noise from real events; * Execute basic response playbooks; * Open, update, and maintain tickets with full traceability; * Collect and preserve initial evidence; * Ensure proper and SLA-compliant escalation; * Support generation of operational reports and SOC metrics. **Requirements:** * Currently pursuing or having completed a Bachelor’s degree in IT or a Technical degree in IT; **Technical Knowledge** * ITIL v4 * Computer networking concepts; * Operating systems; * Fundamental information security concepts; * Basic understanding of networks, logs, and incidents; * Basic use of SIEM, EDR, and ticketing systems. **Preferred Qualifications:** * Familiarity with playbooks and operational procedures * Prior experience in NOC, SOC, or IT operations; * Ability to work on rotating shifts; * Disciplined profile, focused on process and record quality; * Knowledge of forensic analysis and incident response. **Benefits:** Discount Club, Birthday Day Off, Food (restaurants and supermarkets), Mobility (fuel and ride-hailing apps), Health Insurance, Dental Insurance, Total Pass, Commuter Allowance