The Ecommerce Assistant is responsible for supporting online sales management activities, including product listing, information updates, customer service, and operational support. This professional collaborates with the team to ensure the smooth operation of the ecommerce department. * Register products in the ecommerce system, ensuring accurate descriptions, categorization, and pricing. * Assist in updating product information, such as images, videos, technical specifications, and stock availability. * Address customer inquiries by clarifying questions, providing product information, and assisting with the purchasing process. * Provide operational support to the ecommerce team, assisting with logistics, administrative matters, and post-sales issues. * Analyze sales and website performance reports to identify improvement opportunities and contribute to the growth of online sales. * Participate in meetings and training sessions to stay updated on market trends and best practices in the ecommerce industry. * Collaborate with the team on special projects, such as launching promotional campaigns, developing new website features, and expanding into new sales channels. * Maintain organization and standardization of information within the ecommerce system, ensuring data quality and accuracy for customers. * Contribute to delivering a positive shopping experience for customers, consistently aiming for customer satisfaction and loyalty. * Perform other duties related to the position as required and directed by leadership.