Store Attendant

Description

Job Summary: We are seeking a Store Attendant to conduct product and service sales, retain customers, and ensure satisfaction within an environment that values employee development and leadership. Key Highlights: 1. Brisanet product and service sales 2. Customer service and support 3. An environment that values personal and professional development We are looking for a **Store Attendant** to sell Brisanet Group products and services according to customer and company needs. Additionally, to monetize an existing customer base and retain customers during cancellation processes. If you are a detail-oriented professional who delights customers and demonstrates ownership, Brisanet is the place for you! Let’s sail toward the future! **\#JoinBrisanet** **Responsibilities and Duties** * Embody the Brisanet Group’s organizational identity; * Prepare reports, forms, or spreadsheets as requested; * Update area performance indicators when required; * Actively participate in organizational meetings and commitments when requested; * Use individual and collective safety equipment when required; * Perform other duties related to the position, as needed by the department and leadership direction; * Sell Brisanet Group products and services according to customer and company needs; * Train new employees and cover colleagues’ vacations across other stores as needed; * Monetize an existing customer base and retain customers during cancellation processes; * Activate and support mobile telephony services; * Open and monitor repair tickets when necessary; * Provide customer service and support, ensuring satisfaction; * Schedule installations and configure services; * Process plan transfers, registration changes, information updates, and due date adjustments; * Maintain store organization and ensure proper functioning of equipment and work materials; * Open and close the store according to the schedule defined by coordination, ensuring compliance with all company-established security procedures—including full equipment verification, correct closure of doors and windows, and proper system logging—to guarantee environmental integrity and operational continuity. **Requirements and Qualifications** * Completed high school education; * Skills in sales techniques and customer service; * Basic mathematics; * Sales and negotiation methodology. **Preferred qualifications:** * Currently pursuing a bachelor’s degree in Business Administration, Commercial Management, or related fields; * Google tools (Sheets, Docs). **Additional Information** * A workplace culture that respects and values people; * Internal events covering diverse topics; * A collaborative environment that values personal and professional development; * Both horizontal and vertical organizational structures—meaning you are the protagonist of your own career!; * Meal benefits (Headquarters via cafeteria; Branches via iFood); * Co-payment Health Plan; * Dental Plan; * Life Insurance; * Childcare Assistance; * Assistance for Dependents with Disabilities; * Payroll-deducted Loans (available after 6 months); * Up to 50% discounts on Brisanet Internet and BrisaMusic services; * Wellhub (Gympass); * Up to 60% discounts at Higher Education Institutions. We have operated in the telecommunications sector for **27 years**, with the **mission of connecting people and promoting digital and social inclusion**. Today, we connect over 1.5 million households across Northeast Brazil, **leading the fixed broadband internet market** in the region. We are also a mobile telephony operator, experiencing increasingly significant growth. Our journey began in 1998 in Pereiro, a municipality in the interior of Ceará state. We were founded with the goal of **providing high-quality, affordable internet access to small towns**. Today, we operate across all nine states of Northeast Brazil, delivering **cutting-edge connectivity—from rural areas to state capitals**—actively contributing to Brazil’s digital transformation.