Junior Process Analyst

Description

Job Summary: Systems analyst responsible for validating functionalities, mapping workflows, supporting developers, and resolving user questions. Key Highlights: 1. Analyze and validate system functionalities 2. Support developers in understanding business processes 3. Identify failure points and opportunities for improvement **Job Description:** ---------------------- Analyze and validate system functionalities according to specifications; Map workflows and identify failure points or opportunities for improvement; Support developers in understanding business processes; Collaborate with users to analyze system functionality usage and resolve process-related questions; Handle all other tasks relevant to the role. **Desired Qualifications:** -------------------------- More than 1 year of experience with internal company systems (CRM and Net'sys); Completed High School; Currently pursuing a Bachelor's degree; Proficiency in Microsoft Office Suite. **Employment Type:** -------------------------- CLT (Consolidation of Labor Laws) **PwD (Persons with Disabilities):** -------- YES **Benefits:** --------------- Meal/Voucher Card Transportation Voucher Health Insurance Dental Insurance Life Insurance Birthday Card Wellhub (Gympass) Maternity Kit (upon child's birth) **Work Location:** ---------------------- Londrina/PR **Working Hours:** ------------------------ Monday to Friday, 8:00 AM to 6:00 PM; Saturday, 8:00 AM to 12:00 PM