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Job Summary: Responsible for telephone customer service to negotiate debts, rehabilitate credit, and restore services, recording all interactions in systems. Key Highlights: 1. Customer service focused on debt negotiation and credit rehabilitation 2. Opportunity at a global leader multinational in technology and services 3. Culture of belonging with career development and professional support **Location** Curitiba, PR **Job Responsibilities** Telephone customer service to negotiate debts and rehabilitate credit, restore services, and record data in systems **Requirements** Must be over 18 years old Completed high school education Intermediate computer skills Good spelling and typing ability KNOWLEDGE OF ONLINE GAMES AND PLATFORMS IS A PLUS **Work Schedule** 5x2 rotating shift Work 5 days and have 2 days off, scheduled randomly Days off are determined by management and need not be consecutive Days off may alternate throughout the week **Working Hours** 5:30 PM to 1:42 AM One-hour break plus two 10-minute breaks **Compensation:** Base Salary: **R$ 2\.200** Variable Pay: **R$ 200** performance-based bonus **Benefits** * Life Insurance * Food Allowance * Meal Voucher * Transportation Allowance **Additional Notes and/or Benefits** * Medical and dental insurance (available after probation period), with option to include dependents * Childcare/babysitting assistance to support your family * Partnerships offering discounts at universities and language schools to boost your education * Well-being program to care for your quality of life * Discount partnerships with restaurants and partner stores * Disruptive work environments * And other exclusive benefits **About the Organization** A global leader in technology and services that empowers the world’s top brands—today and tomorrow. We focus on solutions, are driven by technology, and thrive on intelligence. Every day, we design, build, and execute fully integrated, end-to-end solutions at speed and scale across the enterprise—helping more than 2\.000 clients solve their biggest business challenges. With proprietary data and insights, deep industry expertise, and advanced technology solutions, we are the intelligent transformation partner that powers a world that works—helping businesses become refreshingly simple to work with, interact with, and transact with. **Why Work With Us?** We are passionate about our people and demonstrate this through a culture of belonging; clear career development paths; professional support programs, coaching, and mentoring; a global network of friends and colleagues ready to support you—and much more! (Yes, really much more). Want to join a multinational certified as a Great Place to Work®, support top market brands, drive innovation and change the world—all while building authentic human connections and growing your career? Be a \#Game\-Changer Join our team and let’s make it official! All Concentrix job openings are open to Persons with Disabilities. Please note that no fees are charged for participation in our selection processes. If you are asked to pay any amount for study materials, training, or even registration for our job openings, please be alert and file a police report at your nearest precinct. No company—whether our partner or not—is authorized to request payments on behalf of Concentrix.
