Job Summary: We are seeking an organized, proactive, and communicative Administrative Assistant to support operational routines and customer service in an expanding business. Key Highlights: 1. Opportunity at a solid and expanding company 2. Collaborative and growth-oriented environment 3. Support operational processes and customer service We are the **EXPRESS GROUP**, a network of authorized **SAMSUNG** Technical Assistance Centers, with over **10 years of experience** in the market. Originating in **Belo Horizonte**, we continue our steady growth and expansion—this time in **JOÃO PESSOA \- PB**—always seeking committed individuals to strengthen our team. We are looking for an **Administrative Assistant** to handle daily unit operations, supporting operational processes and customer service. We seek someone who is **organized, proactive, and possesses strong communication skills**. **Main Responsibilities:** * Update and monitor **Service Orders (SO)** in systems; * Provide customer service in person, by phone, and digitally; * Organize and manage the **in-home service appointment schedule**; * Support administrative and operational routines of the unit; * Ensure compliance with internal workflows and processes. **What We Look For In You:** * Basic to intermediate knowledge of **Microsoft Office** (Word and Excel); * Strong communication skills and ease in public interaction; * Organizational ability, attention to detail, and sense of responsibility; * Prior experience in administrative tasks or customer service is a plus. **Join the EXPRESS GROUP!** If you seek an opportunity at a solid, expanding company with a collaborative environment, submit your application and grow with us. Employment Type: Full-time CLT Salary: R$1\.800,00 \- R$2\.200,00 per month Benefits: * Meal allowance * Transportation allowance