Description
Job Summary:
Customer service and prospecting via WhatsApp PC, presenting solutions and managing negotiations.
Key Highlights:
1. Customer service and prospecting via WhatsApp PC
2. Focus on sales targets and conversion
3. Growth-oriented and developmental work environment
**About the Role**
You will serve and prospect customers via WhatsApp PC, understand each customer's needs, and present the best solution. No external visits — your battlefield is right here.
**Your Responsibilities**
* Deliver excellent customer service via WhatsApp PC
* Follow\-up on pending proposals and negotiations
* Achieve monthly sales and conversion targets
* Record customer interactions in the system (CRM)
* Collaborate closely with the support and post\-sales teams
**What We Expect From You**
* Clear communication, confident voice, and active listening
* Results-driven mindset — you think about targets every day
* Resilience: receiving \"no\" is part of the job; what matters is how you respond
* Prior experience in sales or commercial customer service (preferred but not required)
* Basic computer literacy
**What We Offer**
* Fixed salary R$2\.200 \+ performance-based bonuses
* Transportation allowance
* On\-site meals
* Health insurance plan with 50% company coverage (optional)
* Comprehensive product and sales techniques training
* Growth-oriented and developmental work environment
**Nice\-to\-have (not required)**
* CRM experience
* Telemarketing experience
* Negotiation and sales experience