Market and Bakery Assistant

Description

Job Summary: The Market and Bakery Assistant supports restocking, organization, product display, and customer service operations, ensuring quality, food safety, and customer satisfaction. Key Highlights: 1. Support restocking, organization, and product display operations. 2. Ensure compliance with hygiene and food safety standards. 3. Provide courteous and efficient customer service, guiding customers. The Market and Bakery Assistant is responsible for supporting restocking, organization, product display, and customer service operations in the market and bakery departments, ensuring product quality, food safety, availability, and customer satisfaction in accordance with Bemol’s excellence standards. Bemol is a retail services and product distribution company whose primary objective is to ensure customer satisfaction before, during, and after the sales process, while adhering to continuous improvement practices, applicable external legislation, and the organization’s cultural principles and values—namely Integrity, Respect, Economy, Energy, and Continuous Improvement. **Responsibilities and Duties** **On the Bemol team, you will delight customers by performing the following activities:** a) Restock and organize shelves, racks, display islands, and refrigerated counters, following the defined layout. b) Assist in the production, packaging, labeling, and pricing of bakery and confectionery products. c) Ensure compliance with hygiene, food safety, and product shelf-life standards, as per legislation and internal procedures. d) Provide courteous and efficient customer service, guiding customers on products, prices, promotions, and sales terms. e) Support inventory control, goods verification, and restocking requests. f) Collaborate in organizing and cleaning the department, equipment, and utensils. g) Perform other tasks upon request from immediate management, observing recommendations outlined in procedures, work instructions, and other documents, aiming to ensure operational continuity, required quality, and optimal learning opportunities—without implying role accumulation and/or additional compensation. h) Serve and support customers across various areas of the market and bakery departments, as needed and per leadership guidance, ensuring agile and high-quality service. **Requirements and Qualifications** **It is important that you have!** Completed high school education. Courses or training in food handling and customer service are advantageous. Prior experience in supermarkets, bakeries, or customer service and restocking departments is desirable. a) Basic knowledge of food safety and food handling. b) Retail restocking and product display techniques. c) Basic knowledge of inventory control and shelf-life management. d) Operation of scales and bakery equipment. e) Use of product registration and pricing systems. **We’d love it if you also have!** a) Human-centered, courteous, and empathetic customer service. b) Organizational skills and attention to detail. c) Teamwork and collaboration. d) Proactive problem-solving. e) Commitment to integrity and respect for company values. f) Adaptability to change and multifunctionality. g) Computer literacy. **Schedule: Availability to work on Saturdays, Sundays, and holidays.** **Additional Information** **Process Steps:** * Application; * Assessments; * Psychological test; * Group dynamics; * Interview. **Mandatory Documents:** * Identity Card; * CPF (Brazilian individual taxpayer registry); * Proof of residence; * Voter registration card; * Educational certificates; * PIS/Pasep proof; * Indigenous Birth Administrative Registry (RANI) \- If applicable; * Bank account details; * Military service certificate. **Optional Documents:** * Marriage certificate; * Birth certificate (Dependent); * National Health Card (CNS) (Dependent); * Vaccination record (Dependent). *At Bemol, we respect individuality and strive to foster an inclusive culture focused on equity and appreciation of differences (e.g., gender, religion, persons with disabilities, LGBTQ\+, race, and ethnicity). All our job openings uphold this commitment.* Bemol was founded on **August 13, 1942**, by brothers Samuel, Israel, and Saul Benchimol. In its early years, the company operated in pharmaceuticals, later expanding into cereals, cement, and ultimately home appliances—the sector in which it operates today. Over time, Bemol evolved into a modern, agile company and a reference across nearly all segments it serves: electronics, home appliances, furniture, self-service, pharmaceuticals, construction materials, food, and more. Today, we operate over **37 physical stores**, 1 online store, and **6 distribution centers**, located in Manaus, Porto Velho, and Rio Branco. Committed to quality service, Bemol also operates **22 lottery outlets** within its stores and **5 Market Bemol units** in Manaus. In 2016, Bemol expanded into healthcare with the launch of **Bemol Farma**, which currently operates **47 physical units** and 1 online store. To complement this initiative, we also operate a unit of **Bemol Saúde Clinic**. Currently, we have approximately **5,000 employees**, and we continue to expand steadily. We seek professionals who are passionate about their work, persistent, creative, agile, and eager to grow alongside Bemol.