Description
Job Summary:
Professional responsible for managing people and unit results, including sales, customer service, and operational maintenance.
Key Highlights:
1. Full team and unit performance management
2. Focus on sales, customer relationship, and client prospecting
3. Strategic and operational leadership of the unit
* Responsible for managing people and unit results;
* Responsible for scheduling team shifts;
* Manages and directs team activities;
* Conducts evaluations with new customers;
* Executes sales and resales of laser hair removal packages;
* Provides customer service and clarifies customer inquiries;
* Handles customer issues to prevent contract cancellations;
* Processes staff terminations;
* Provides feedback and conducts follow-up;
* Extracts reports from the system;
* Ensures proper functioning and maintenance of the unit, including hygiene and cleaning;
* Establishes partnerships and performs client prospecting;
* Presents strategies and action plans to the field manager;
* Reports team and performance information to the field manager;
* Reports unit maintenance needs.
Employment Type: Permanent CLT
Compensation: R$6.110,00 per month
Benefits:
* Medical insurance
* Dental insurance
* Life insurance
* Meal allowance
* Food allowance
* Transportation allowance
Work Location: On-site