Description: Education: * Bachelor's degree in Business Administration, Economics, Engineering, Logistics, or related fields; * Intermediate English proficiency preferred; * Advanced Microsoft Office Suite (Excel, Word, PowerPoint); * Advanced Power BI knowledge; * ERP, WMS, and TMS system user experience. * Responsible for monitoring logistics transportation processes; * Daily follow-up with carriers and third parties; * Development of dashboards and departmental KPIs; * Monitoring of KPIs and daily performance actions; * KPI management and meetings with carriers; * Experience as a SuperUser in corporate systems (ERP, WMS, TMS, or similar); * Ability to configure systems, resolve issues, and provide advanced user support; * In-depth knowledge of system functionalities and ability to train teams; * Acts as the focal point for process improvement and integration. 2512200202551929619