




**TECHNICAL SUPPORT \- PARTNERS** **Responsibilities:** Provide technical support to MultiOne partners via chat, email, voice or video calls. Identify requests, analyze situations, and provide clear and efficient guidance. Perform problem diagnosis and resolution, following up on each case until its conclusion. Collaborate with internal teams to implement adjustments, improvements, and solutions. Ensure a satisfactory support experience aligned with partners’ needs. **Requirements:** Professionals with diverse experience and professional maturity are preferred. We value strong communication skills, autonomy, and the ability to solve problems clearly and objectively. Prior technical support experience is not required — we seek articulate individuals with strong learning capacity and affinity for customer service and technology. **Salary:** R$ 1\.550,00 **Benefits:** Possibility of transferring to another department later: YES; Working Hours: Monday to Thursday, 8 a.m. to 6 p.m.; Friday, 8 a.m. to 5 p.m.; On\-site Work: YES; Benefits: Meal Allowance: R$ 34,00 (per day) \+ Transportation Allowance; System training; Opportunity to work in other departments; Pharmacy Benefit Plan (available after 3 months); Health incentives: free online consultations with psychologists, nutritionists, and general practitioners (health insurance plan not included) \+ Discounts through TOTALPASS. CLT position. 100% ON\-SITE POSITION — CAMPINAS/SP. Job Type: Full\-time CLT Compensation: Starting at R$1\.550,00 per month Benefits: * Meal allowance * Food allowance * Transportation allowance Work Location: On\-site


