IT Support Analyst

Description

Job Summary: IT technical support and user assistance, ticket management and network monitoring, as well as IT project tracking. Key Highlights: 1. Comprehensive support for users and IT networks 2. Ticket management and network monitoring 3. IT project tracking and IT request handling Multinational company located in Jaguariúna is hiring for a temporary position with strong potential for permanent employment — third-party staffing: **POSITION:** Junior Field Service Analyst **MP (Department):** Field **Process:** front Tech **SALARY:** 2\.300 **BENEFITS:** Commuter bus \+ meal allowance of BRL 24.80 per day **Working Hours:** Monday to Thursday, 08:00–18:00; Friday, 08:00–17:00 — on-site **JOB RESPONSIBILITIES:** User support for IT issues. Support for the unit’s IT network. Incident handling. Ticket management. Routine meetings and departmental alignment. Network and link monitoring. Wi-Fi and network connection support. IT equipment management. IT project tracking and other IT requests **Minimum Education Requirement:** Bachelor's degree