We are looking for a **Field Services Operator** to carry out "Service Orders" (SO) in the field, including installation, repair, address change, and other services, in accordance with the operational procedures defined by the company. If you are an attentive professional who delights your customers and possesses a sense of ownership, Brisanet is the place for you! Let’s sail toward the future! **\#JoinBrisanet** **Responsibilities and duties** * Embody the organizational identity of the Brisanet Group; * Actively participate in meetings and organizational commitments, when requested; * Use individual and collective safety equipment, when required; * Drive the company vehicle, when necessary; * Perform other related activities according to departmental needs and leadership direction; * Maintain the vehicle in compliance with processes defined by the Fleet Management area, ensuring its proper operation; * Carry out workplace safety procedures, such as JSA — Job Safety Analysis — and use of PPEs, in accordance with current legislation; * Perform field service orders, including installation, repair, address change, and other services, in accordance with the operational procedures defined by the company; Provide referrals for additional or new sales; * Safeguard and be accountable for the conservation, maintenance, proper use, and custody of resources provided by the company, as well as inspect the environment after service execution, ensuring its organization, cleanliness, and proper disposal of used materials. **Requirements and qualifications** * Completed high school education; * Basic computer skills; * Knowledge of networks and computer maintenance; * Geographic knowledge of the city; * Driver’s license class "B" and defensive driving certification. **The following will be considered advantageous:** * 6 months’ experience in the telecommunications sector; * Availability for travel; * Technologies and transmission media — twisted-pair cables and optical fiber; * Router and signal repeater configuration; * Structured cabling; * Customer service techniques. **Additional information** * Work culture that respects and values people; * Internal events covering diverse topics; * Collaborative environment that values personal and professional development; * Horizontal and vertical work environment — meaning you are the protagonist of your own career!; * Meals (Headquarters via cafeteria and Branches via iFood); * Co-payment Health Plan; * Dental Plan; * Life Insurance; * Childcare Assistance; * Assistance for Dependents with Disabilities; * Payroll-deductible Loan (after 6 months); * Discounts of up to 50% on Brisanet Internet and BrisaMusic services; * Wellhub (Gympass); * Discounts of up to 60% at Higher Education Institutions. We have operated in the telecommunications sector for **27 years**, with the **mission of connecting people and promoting digital and social inclusion**. Today, we connect over 1.5 million households across Northeast Brazil, **leading the fixed internet** (broadband) **market** in the region. We are also a mobile telephony operator, experiencing increasingly significant growth. Our journey began in 1998 in the city of Pereiro, in the interior of Ceará state. We were founded with the goal of **providing quality internet at affordable prices to small towns**. Today, we operate across all nine states of Northeast Brazil, delivering **cutting-edge connectivity from the interior to the state capitals**, actively contributing to digital transformation in Brazil.