Description
Job Summary:
A professional responsible for customer and patient reception and service, exam registration, cash register closing, and general administrative support.
Key Responsibilities:
1. Customer and patient reception and welcoming
2. Exam registration and internal/external patient care
3. Administrative support and document organization
* Customer reception;
* Visitor reception and document registration;
* Patient welcoming and guidance on preparation, fasting, and hygiene, considering the specific requirements of each exam;
* Registration of exam requests and patient registration;
* Serving internal and external customers;
* Supporting supervisors and administration in organizing and implementing quality tools;
* Sending or receiving correspondence or products;
* Document archiving;
* Observing guidelines of each health insurance provider during exam request registration.
* Recording information;
* Delivering exam results;
* Collecting exam fees from patients;
* Cash register closing;
* Using reception computers and printers;
* Assisting with typing, organizing, and controlling the dispatch of reports to healthcare units, hospitals, health insurance providers, and others;
* Assisting in reporting epidemiological test results.