Job Summary: We are looking for an organized, communicative, and fashion-passionate e-commerce sales associate, focused on sales conversion and humanized digital customer service. Key Highlights: 1. Comprehensive training on Morelli products and customer service 2. Professional, welcoming and growing work environment 3. Opportunity for career growth with the brand **Position: E-commerce Sales Associate – Morelli** At Morelli, we believe every customer deserves a unique experience—from the first click to final delivery. We seek an organized, communicative, and fashion-passionate e-commerce sales associate who cares about humanized digital service and focuses on sales conversion. **Responsibilities:** * Customer service via WhatsApp, Instagram, website, and other digital channels * Converting customer interactions into online sales * Assisting customers in selecting outfits and combinations * Sending product photos, videos, and virtual try-ons * Order follow-up (picking, shipping, and after-sales) * Keeping customers updated on news, launches, and promotions * Managing orders in the system and tracking customer service interactions **Requirements:** * Strong written and verbal communication skills * Proficiency with mobile phones, computers, and social media * Organizational skills and attention to detail * Experience in online sales or digital customer service (preferred) * Affinity with women’s fashion and humanized customer service **We Offer:** * Comprehensive training on Morelli products and customer service * Professional, welcoming and growing work environment * Opportunity for career growth with the brand * Campaigns, performance goals, and incentive programs * Transportation allowance and benefits according to company policy *Morelli – Empowering unique women, also in the digital space.* Employment Type: Permanent CLT Compensation: R$1.748,00 – R$2.100,00 per month Benefits: * Food basket * Transportation allowance Work Location: On-site