Indeed
Administrative Assistant - Itapipoca/CE
Making Dreams Come True is what drives us!
We are a leading real estate development company in Brazil, offering a broad business model with numerous growth opportunities. Within our team, you will find a positive organizational climate, a friendly environment, responsible professionals committed to results.
Do these characteristics resonate with you? \#JoinBuritiGroupBrazilLand!
**Responsibilities and Duties**
Perform activities related to data entry into systems, customer service, collections, debt renegotiations, issuance of payment slips, and general administrative support.
Provide in-person or telephone customer service, ensuring problem resolution and clarifying various questions regarding products, amounts, deadlines, among others;
Conduct collections, recover receivables, operate the WhatsApp bot for message sending;
Support customers by acting as a facilitator in the Company–Consumer relationship, as well as supporting the sales team by providing relevant information;
Analyze, propose solutions, and implement actions enabling continuity of rights assignment processes, contract cancellations, debt renegotiations, collections, land reactivations, and request opinions from management or other related departments, aiming for accuracy and quality in all actions;
Enter various information into the system, generate payment booklets, arrange printing, and sort them for subsequent delivery to customers;
Reactivate canceled land plots;
Control newspaper notice publications;
Verify procedures and documents related to contract terminations, negotiations, and customer transfers;
Generate land clearance certificates for customers;
Monitor pending matters, requesting documentation or information from other involved departments to meet established deadlines;
Ensure proper use of equipment and assets assigned for work purposes;
Safeguard the interests of Buriti – Grupo Brasil Terrenos and represent it appropriately when appointed to do so before other institutions or events;
Provide remote or on-site support to other group units upon request;
Comply with Internal Regulations, as well as Rules and Standards governing Buriti – Grupo Brasil Terrenos’ operations;
Perform other duties correlated with this position’s responsibilities.
**Requirements and Qualifications**
High school diploma required.
Basic Microsoft Office proficiency.
Minimum six months of prior experience required.
Competencies:
Interpersonal Skills;
Communication;
Focused Attention;
Organization;
Meeting Deadlines.
**Additional Information**
Considering the well-being of our employees, Buriti – Grupo Brasil Terrenos offers the following benefits:
* Meal allowance;
* Transportation allowance;
* Life insurance;
* Dental plan;
* Total Pass;
* Corporate university;
* Newborn kit.
Work schedule: Monday to Thursday **08:00 to 18:00 (1-hour break); Friday 08:00 to 17:00 (1-hour break)**
Buriti Empreendimentos, a company within Grupo Brasil Terrenos, is a national reference in urban planning and development. With 21 years of market presence, it manages and coordinates over 120 developments, including subdivisions and gated communities. Present in **17 states and 79 cities**, it has launched over 180,000 properties and fulfilled thousands of dreams. Over the next few years, more than 150,000 land plots will be launched.
Buriti has developed a subdivision concept that combines urban planning, legally approved areas, high-quality infrastructure, privileged locations, public agency approvals, environmental respect, adherence to municipal master plans, and building codes.

R. Premislau Camerino, 495 - Centro, Itapipoca - CE, 62500-000, Brazil