At Logos, we believe every interaction with our customers is an opportunity to create exceptional experiences. Logos Serviços stands out in the market by offering innovative and customized customer service management solutions. With a successful track record and consistent growth, we take pride in our organizational culture that values respect for others, innovation, and commitment. Our team consists of highly qualified and motivated professionals who continuously strive to overcome challenges and contribute to the sustainable development of both the company and society. At Logos Serviços, we believe the success of our organization stems from the talent and dedication of our team. We foster a work environment that encourages creativity, collaboration, and professional growth. We strive to create a space where everyone can share their ideas and perspectives. Continuous development of our employees is a priority, as is their well-being and job satisfaction. **Responsibilities and Duties** * Supervising accredited service and collection partners; * Providing support and training to accredited service/collection partners; * Prospecting new service locations; * Monitoring and promoting implemented service locations; * Monitoring corporate email; * Ensuring proper care of tools provided by Logos; * Guaranteeing service quality delivered by accredited partners; * Monitoring performance indicators; * Conducting monthly visits to accredited partners within your portfolio. **Requirements and Qualifications** * Completed high school education; * Driver’s license – Category B; * Personal vehicle (car); * Minimum age of 18 years; * Willingness to travel; * Proficiency in Microsoft Office Suite (Excel/Word/PowerPoint); * Basic computer skills; * Organized mindset; * Sense of urgency, proactivity, and commitment; * Proficiency in Portuguese language; * Familiarity with SAP/CRM/CSS systems (a plus). **Additional Information** * Monthly salary: BRL 2,393.85 * Health insurance * Dental insurance * Totalpass benefit * Creditas partnership * Sesc partnership * Meal allowance * University partnership programs **We Focus on Process Management** With 18 years of market experience, Logos possesses extensive expertise in face-to-face and telephonic customer service. Our focus on process management—leveraging both human resources and computer systems, while opening channels across multiple platforms—ensures technological innovation and efficient management, delivering outstanding results in our clients’ operational processes. **We Continue Expanding** Our market expansion results from collaborative partnerships with client companies. Beyond fulfilling contractual obligations, Logos seeks creative, intelligent, and financially sustainable solutions to enhance these companies’ relationships with their consumers—and thereby build favorable brand images. To ensure high customer satisfaction, Logos adopts a management model focused on continuous improvement of both internal and partner processes. This is why our employees are vital to Logos: their performance enables us to establish relationships built on trust and mutual respect between our clients and their most valuable asset—the consumer. We achieve this together with our entire team! Employees bring their willingness, commitment, and courtesy, while we provide the tools they need to achieve professional success.