OPERATIONS LEADER

Description

Job Summary: An Operations Leader at DHL Supply Chain Brazil is a tactical leadership position focused on ensuring seamless workflow in warehouses and distribution centers, acting as the liaison between management and the operational team. Key Highlights: 1. Tactical leadership role at Brazil's largest logistics operator. 2. Focus on process optimization and operational team management. 3. Responsibilities include routine management, productivity, and safety. **About DHL** --------------- In Brazil, DHL Supply Chain has established itself as the country's largest logistics operator, focusing on end-to-end solutions ranging from warehousing to final distribution for major industries and retailers.**Job Description** --------------------- The Operations Leader position at DHL Supply Chain Brazil is a tactical leadership role focused on ensuring flawless workflow in warehouses and distribution centers. The professional serves as the liaison between management and the operational team.**Requirements** -------------- A bachelor's degree (in progress or completed) in Logistics, Business Administration, or Engineering is a significant advantage. Experience: Prior experience in logistics and team management. Availability: Flexibility to work across different shifts (1st, 2nd, or 3rd shift).**Responsibilities** --------------------- An Operations Leader's daily responsibilities at DHL include:Routine Management: Planning and ensuring execution of daily tasks, conducting morning briefings with the team to align goals and requirements. Productivity and Efficiency: Monitoring performance indicators (e.g., OEE — Overall Equipment Effectiveness), identifying bottlenecks, and proposing process improvements. Safety and Quality: Ensuring strict compliance with HSE (Health, Safety, and Environment) standards, proper use of PPE, and Good Warehousing Practices (GWP). People Management: Delegating tasks, delivering feedback, managing work hours/timekeeping, and guiding the development of assistants and operators. Customer Support: Resolving urgent issues and ensuring compliance with DHL's clients' specific standards.