Browse
···
Log in / Register
Job Summary: Provide specialized technical support for refrigeration and air conditioning systems, diagnosing faults and guiding customers. Key Highlights: 1. Specialized technical support in refrigeration and air conditioning 2. Fault diagnosis and customer guidance 3. Ensuring equipment operation in compliance with regulations **Essential Requirements:** * Advanced Excel course; * NR-10 certification; Customer service; Consumer rights; Interpersonal relations and emotional intelligence; and SAC 4.0. **Desirable Requirements:** * Proven professional experience in this role; * SENAI certification in installation and maintenance of air conditioners; * Negotiation techniques; * NR-06 certification. **Main Activities / Responsibilities:** Provide specialized technical support for refrigeration and air conditioning systems, diagnosing faults, guiding customers and technicians, validating warranty procedures, and ensuring proper equipment operation in accordance with technical standards and manufacturer manuals. **Education and Knowledge:** * Education: Completed Technical School Program in Refrigeration and Air Conditioning; * Computer Skills: Word, Excel, and PowerPoint at an advanced level; Minimum Education Level: Technical Course Desired Education: * Refrigeration and air conditioning, Technical Course * Health insurance * Dental insurance * Transportation and meal allowance * Basic food basket * Pharmacy partnership * Optical partnership * Childcare assistance * Profit-sharing program
