Description: * High school diploma required; * Prior experience in customer service and technical support is a plus; * Excellent verbal and written communication skills; * Empathy and ability to understand customers' needs; * Ability to handle complaints and resolve problems efficiently; * Basic knowledge of Microsoft Office (Word, Excel, PowerPoint) is a plus. * Receive, inspect, and store materials; * Monitor inventory inflows and outflows; * Pick and deliver materials to departments; * Update records in systems or spreadsheets; * Assist with organization, cleaning, and safety; * Participate in periodic inventories and stock counts. 2512070202191660591