Job Summary: Lead the team and ensure operational success by analyzing metrics, proposing solutions, and implementing improvements for operational excellence. Key Highlights: 1. Lead and manage operations to ensure success and excellence. 2. Develop and engage high-performing teams in a positive environment. 3. Opportunities for growth, learning, and challenging projects. At Mercado Livre, we are democratizing commerce and financial services to transform people's lives across Latin America. Join this mission! At Mercado Envios, we manage our sellers’ inventory and deliver products to our buyers, enhancing their experience on our platform. In an ever-evolving world, our ability to quickly deliver products purchased via Mercado Livre has become a requirement to compete. Join the team leading logistics across Latin America, delivering world-class customized solutions and integrating local and regional carriers through borderless commerce. **We have a challenge for people who:** * Radiate entrepreneurial energy: driven by curiosity, never giving up, and focused on surpassing their own limits. * Give their all because they love working with commitment and dedication. * Embrace change as opportunity and learn from their mistakes. * Prioritize excellence and execution in everything they do. * Foster a positive atmosphere, joy, and fun. * Know how to build alongside others and enjoy teamwork. Imagine yourself leading dynamic, innovative, and challenging projects, **and** **being responsible for**: * Leading the team and ensuring operational success across all related processes, performing direct and indirect management while creating synergy with Meli’s support areas alongside the logistics operator to boost performance. * Analyzing performance metrics and operational reports, monitoring various activities to identify improvement opportunities. * Developing and communicating analyses, proposing solutions to enhance key metrics and ensure operational excellence. * Identifying and implementing process improvements, making strategic decisions that elevate both sellers’ and buyers’ experience on our platform. * Developing and engaging a highly efficient team, promoting the highest safety standards and cultivating a positive work environment. **Requirements:** * Bachelor’s degree completed in Engineering, Business Administration, Logistics, or related fields. * Experience working in organizations within PCP, logistics, manufacturing, retail, e-commerce, transportation, distribution, inbound, sorting, dispatch, or similar areas. * Availability to work onsite in Cachoeiro de Itapemirim/ES on a 5x2 schedule from 07:00 to 16:48, plus flexibility to work alternate hours when necessary, including weekends. **We offer you:** * The opportunity to be part of an entrepreneurial company where we love thinking big and long-term. * Being the protagonist of your development in an environment full of opportunities, learning, growth, expansion, and challenging projects. * Collaborating and learning in a team with outstanding professionals and experts. * An excellent work environment, with everything you need to have a great experience. :) Mercado Livre does not contact candidates offering opportunities in exchange for monetary payment. All open positions are available on our careers website. If you receive any request for money, be cautious!