Job Summary: This professional provides operational support to the sales team, manages customer data, assists in preparing commercial reports, and supports management in administrative routines. Key Highlights: 1. Strategic operational support to the sales team 2. Management and organization of customer information in CRM 3. Assistance in preparing commercial reports and indicators **REQUIREMENTS:** * Technical high school diploma or currently pursuing a degree in Administration, Marketing, or related fields; * Proficiency in Microsoft Office (Intermediate Excel); * **Preferred:** Experience in commercial or administrative roles; sales CRM; customer service; sales routines; * **Profile:** Strong verbal and written communication skills, proactivity, organizational ability, and results orientation. **RESPONSIBILITIES:** * Provides **operational support** to the sales team by tracking commercial proposals and ongoing negotiations, contributing to the achievement of sales targets; * Updates, **records, and organizes customer, opportunity, and negotiation information** in the CRM system, ensuring data reliability; * Assists in **preparing and monitoring commercial reports and indicators**, such as sales targets, results, and sales funnel metrics, supporting management decision-making; * Manages and **organizes the customer portfolio**, keeping records updated and maintaining a documented history of customer interactions; * Conducts **market research and consolidation of market intelligence**, including competitor data, to support commercial analysis; * Provides **administrative support to commercial management**, handling routine administrative tasks within the department; * Monitors **orders, contracts, and post-sale activities**, as needed, ensuring accurate information flow among relevant departments.