Receptionist (Emergency Department)

Description

Job Summary: We are seeking an organized professional with a spirit of service and strong interpersonal skills to greet and direct clients, provide guidance on regulations, and register patients at an Emergency Care Unit. Key Highlights: 1. Spirit of service and strong interpersonal skills 2. Experience in reception and direct public interaction in a hospital setting 3. Focus on patient welcoming and excellence in patient care We seek a professional who embodies the spirit of service, is organized, and possesses strong interpersonal skills. We value proactive professionals who constantly seek better ways to deliver excellence. **Responsibilities and Duties** * Greet and direct external and internal clients; * Guide clients and/or their family members regarding the rules and routines of the Emergency Care Unit; * Register patients for care, verifying referral forms/authorizations, personal identification documents, and health insurance cards for system enrollment; * Receive, make, and distribute internal and external phone calls, ensuring proper routing per current procedures; * Welcome, request, and issue identification badges for all visitors and companions; * Request treatment authorization from contracted health plans; * Comply with the institution’s policies, rules, and regulations. **Requirements and Qualifications** * Completed High School education * Prior experience in hospital front-desk services, admissions, and health plan authorization procedures. **Additional Information** **Work Schedule:** 7:00 AM to 7:00 PM (12-hour shifts on a 36-hour rotation) **Salary:** R$ 1.538,00 + 303,60 (Hazard Pay) Health Insurance Plan Dental Insurance Plan Pharmacy Assistance Meal Voucher Transportation Voucher Life Insurance On-site Parking Birthday Day Off 6-Month Maternity Leave 30-Day Paternity Leave And other benefits. We believe caring for people is inspiring. That lives can be transformed, And that life itself is our most precious asset. We exist to care for people: clients and/or colleagues Serving an inspiring purpose Understanding that, within a hospital—regardless of role or department— we are **saving lives.** We value people who possess the **spirit of service,** who understand the importance of **spreading love,** care, and empathy Who strive for **excellence** in everything they do And who can **create magic** even within a hospital setting. With young, innovative, and energetic leadership committed to growth, We seek a team that will propel the hospital to care for more lives every day with technical excellence and humanity. If you believe in what we believe, join the \#TimeCheckUp