Description
Job Summary:
A receptionist who connects customers and staff, ensures a seamless experience, organizes workflow and scheduling, and builds relationships.
Key Highlights:
1. Connects customers and staff, ensuring a seamless experience.
2. Organizes workflow, scheduling, registration, and builds relationships with customers.
3. In-person, telephone, and digital customer service.
;**About the Position:**
Reception connects customers and staff, ensuring a seamless experience, organizing workflow, scheduling, registration, and building relationships with customers.
**Requirements:**
* Prior experience in reception at salons, aesthetic clinics, or hospitals
* Proficiency in basic computer tools and salon management systems.
* Familiarity with WhatsApp Business, email, and social media.
* Strong typing skills and written/verbal communication abilities
* Basic knowledge of sales and negotiation.
* Courtesy, organization, proactivity, and commitment
**Main Responsibilities:**
* In-person, telephone, and digital customer service
* Schedule and operational workflow management
* Payment collection and document issuance
* Reception organization and environment setup
* Conducting customer satisfaction surveys
**Compensation and Benefits:**
* Salary: R$ 2\.000,00;
* Transportation allowance;
* Commission or variable bonus after 3 months of experience;
**Work Schedule and Location:**
* Schedule: To be defined according to rotating shift schedule, with availability for alternate weekends and extended hours on high-demand days.
* Location: Adrianópolis, Manaus/AM