Description
Job Summary:
Professional responsible for managing field teams, handling external demands, coordinating with operational teams, and conducting performance analysis focused on SLAs and quality.
Key Highlights:
1. Field team and external demand management
2. Operational analysis and SLA and quality delivery
3. Daily operational monitoring
**Job Description:**
Management of field teams; Handling external demands; Interface with operational teams; Operational analysis, SLA and quality delivery; Daily operational monitoring and reporting.
**Requirements:**
Availability to work in Manaus and the North region; Proven experience as a Telecommunications Coordinator; Completed undergraduate degree; Intermediate proficiency in Microsoft Office suite; Experience in telecommunications management.
**Minimum Education Level:**
Undergraduate Degree
**Work Schedule:**
Monday\-Friday
**Benefits:**
Meal Voucher; Medical Assistance; Dental Assistance.
*Apply via the Divulga Vagas portal!*
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