Description
Job Summary:
Responsible for managing and monitoring service deliveries and performance indicators, leading teams, optimizing processes, and contributing to operational efficiency and departmental results.
Key Highlights:
1. Service management and monitoring of service deliveries and performance indicators
2. People and resource management, ensuring productivity and staff development
3. Process improvement, budget planning, and operational quality
**Job Description:**
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Responsible for managing and monitoring service deliveries and performance indicators, ensuring proper allocation of opportunities, budget estimates, and execution of activities according to schedule. Manages people and resources, ensuring productivity, cost control, overtime bank management, vacation scheduling, and continuous team training. Contributes to process improvement, budget planning, and operational quality, as well as coordinating internal departments for equipment delivery, infrastructure maintenance, and enhancement of departmental efficiency and results.
**Mandatory Requirements:**
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Minimum 1 year of experience in after-sales service, working in mechanical workshops for construction or agricultural machinery and equipment—either heavy or light—or in technical service roles. Completed undergraduate degree. Experience in leadership and technical team management, including technicians and assistants.
**Employment Type:**
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CLT
**PwD (Persons with Disabilities):**
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NOT APPLICABLE
**Benefits:**
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Meal allowance
**Work Location:**
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NISSEY MAQUINAS AGRI