Job Summary: We are seeking a professional with a service-oriented mindset, strong organizational skills, excellent interpersonal communication, and a proactive attitude toward quality management, documentation, and patient experience. Key Highlights: 1. Professional with a service-oriented mindset and strong organizational skills 2. Focus on continuous improvement and pursuit of excellence 3. Experience in quality management and patient experience We seek a professional who embodies a service-oriented mindset, is well-organized, and possesses strong interpersonal communication skills. We value proactive professionals who constantly think about how to deliver the best possible outcomes. **Responsibilities and Duties** * Document Management: Provide support and assistance across all document management activities — drafting and tracking documents undergoing updates or newly created — always under supervision of the Quality Analyst; * Identification and Analysis of Nonconformities: Monitor deadlines for Nonconformity reports and ensure completion of the PDCA cycle — always under supervision of the Quality Analyst; * Committee Management: Schedule committee meetings and manage deadlines for submission of minutes and action plans — always under supervision of the Quality Analyst; * Indicator Management: Monitor deadlines for submission of critical indicator analyses; * Quality Audit Management: Monitor deadlines and maintain control over all reports and documents related to internal and external audits; * Health Surveillance Oversight Management: Manage certification-related information including reports, documents, and physical organization of mandatory documentation required by Dvisa; * Patient Experience: Daily monitoring of hospital occupancy (e.g., birthdays, “Day of Wishes”, “Joyful Discharge”) and dissemination of surveys — via WhatsApp bulletin board. **Requirements and Qualifications** * Completed or currently pursuing a Bachelor’s degree. * Knowledge of Quality Tools; * Proficiency in Office tools (Word, Excel, PowerPoint — Intermediate/Advanced); * Familiarity with Quality Management Systems (QMS); **Additional Information** **Schedule:** 7:00 AM to 5:00 PM (Monday to Thursday) and 7:00 AM to 4:00 PM (Friday). **Salary:** R$ 2,242.00 + 324.20 (Hazard Pay). Health Insurance Plan Dental Insurance Plan Pharmacy Benefit Meal Allowance Transportation Allowance Life Insurance On-site Parking WellHub — Gympass Birthday Day Off 6-Month Maternity Leave 30-Day Paternity Leave And other benefit programs. We believe caring for people is inspiring. That lives can be transformed, And that living is our most precious asset. Our purpose is to care for people: customers and/or colleagues. Serving an inspiring purpose. Understanding that, within a hospital setting — regardless of role or department — we are **saving lives.** We value individuals who possess the **spirit of service,** who understand the importance of **spreading love,** care, and empathy, Who pursue **excellence** in everything they do, And who can **create magic** even within a hospital environment. With young, innovative, and enthusiastic leadership committed to growth, We seek a team that will drive the hospital forward, caring for more lives each day with technical excellence and humanity. If you believe in what we believe, join the \#TeamCheckUp