Job Summary: Zerezes is seeking a Sales Assistant to work within a new retail relationship model, focusing on customer service, cash register operations, and general store support. Key Highlights: 1. Work within a new retail relationship model 2. Ensure high-quality customer service 3. A light, collaborative, and purpose-driven work environment **Zerezes was born from design, from our attentive gaze toward people, and from the desire to redesign what doesn’t work.** We believe eyeglasses are a tool for expressing our style and personality—but we know that’s not how people perceive them; instead, they see eyeglasses as functional yet unattractive items. We want to transform how people buy and relate to their prescription eyewear, because we believe doing so improves not only how they see themselves but also how they engage with the world. We are looking for a **Sales Assistant** who wants to work in **a new retail relationship model, ensure smooth store operations, and assist with sales during peak periods.** **Responsibilities and Duties** **Customer Service:** * Ensure high-quality customer service; * Respond to customer inquiries and provide information about products or services; * Conduct preliminary customer service when sales staff are occupied; * Maintain a pleasant and welcoming store environment. **Cash Register Operations:** * Register sales in the cash register system; * Process exchanges and returns; * Open and close the cash register according to company procedures; * Perform cash reconciliations. **Other Duties:** * Monitor lens orders. * Organize and arrange dispatch of mailbags; * Record supplier and store invoices in the accounts payable system; * Keep the workplace organized and clean; * Assist with inventory organization; * Participate in training sessions and professional development courses; * Receive inventory restocks, verifying invoices, contents, and box labels, entering invoices into the system, and storing items in inventory; **Requirements and Qualifications** * Availability to work rotating shifts (including weekends and holidays). * Strong verbal and written communication skills; * Ability to interact effectively with people from diverse backgrounds and cultures; * Empathy and ability to handle difficult customers; * Teamwork skills. **Desirable Requirements** * Familiarity with cash register systems; * Basic knowledge of mathematics and finance; * Typing proficiency; * Computer literacy. **Benefits** * **Bradesco Health Plan (Effective)** (ward coverage); * **Meal Allowance** — R$ 25 per day via CAJU card; * **Transportation Allowance** — deposited onto the CAJU card as needed, with payroll deductions in accordance with applicable law; * **Wellhub** (formerly Gympass); * **Conexa Saúde** (mental health benefit, pharmacy discounts, and diagnostic test discounts); * **On Happy** (leisure travel discounts); * **Zerezes Product Discount Program** Zerezes was born from design and the desire to do things differently. We believe eyeglasses are more than functional items—they’re an extension of who we are. That’s why we aim to transform how people relate to them. Our way of working is light, collaborative, and purpose-driven. We value curiosity, continuous learning, empathy toward others, and the desire to leave a positive impact wherever we go. Here, every person matters. And we grow together—with transparency, real impact, and the constant drive to excel. **Our Values** *Create memorable experiences.* We enjoy doing things differently—creatively, with real impact and purpose. *Openness to learning.* We are naturally curious. We listen, test, adjust, and move forward. *Radical transparency.* We communicate clearly and respectfully. Agreements are honored, and feedback is a growth tool. *Treat others the way we’d like to be treated.* Empathy and active listening form the foundation of everything we do. We build together and value every perspective. *Good for the world.* Our impact extends beyond eyeglasses. We aim to generate value for everyone with us—both inside and outside Zerezes. **Shall we go together?** If you believe work can be light without sacrificing seriousness, that excellence can coexist with simplicity, and that an optical shop can be far more than just selling eyeglasses… Zerezes might be your place. *\#ComeDiscoverWhyItHurtsToCallItAnOpticalShop*