




Job Summary: Responsible for customer service, sale of financial products, and credit operational processes, offering the Riachuelo credit card and striving to meet established targets. Key Highlights: 1. Customer service and sale of financial products 2. Execution of credit operational processes 3. Identification with fashion retail and sales-oriented attitude When you think of Riachuelo, you think of our stores, right? But have you ever stopped to consider what happens before our stores receive the collections that captivate Brazil year after year? Today, we are over 30,000 possibility creators spread across the entire national territory, working in diverse areas to build **the Fashion that inspires Brazil.** In addition to our 430+ stores under the Riachuelo, Casa Riachuelo, Fan Lab, and Carter’s brands, we count on Corporate, Manufacturing, Distribution Centers, Contact Center, and our financial arm, Midway—as well as many other teams working together within an integrated business model that ensures we remain **unique** in the Brazilian market. We work with **fashion** to generate **positive impact** directly in our country and **we love what we do**. Our culture guides our actions and relationships, reinforcing our **Brazilian, welcoming, and entrepreneurial essence.** **Responsibilities and Duties** **The role’s challenges include:** Responsible for customer service and sale of financial products. * Serve customers across all touchpoints; * Execute credit operational processes in accordance with the Company’s Credit Policy; * Offer the Riachuelo credit card and other financial products to all customers; * Understand and strive to meet established targets. **Requirements and Qualifications** **It is highly important that you have and/or know:** * Completed High School education; * Identification with fashion retail; * Flexible availability, including weekends and holidays; * Prior experience in negotiation processes is desirable; * Sales-oriented attitude; **Additional Information** **What benefits do we offer?** * Medical assistance * Dental assistance * Group life insurance * Totalpass * Educational partnerships * Discounts at Riachuelo * Meal or food allowance * Transportation allowance * Profit-sharing and results participation **To learn about all our benefits, visit** **www.riachuelo.com.br/carreiras** **Interested? Apply now!** When you think of Riachuelo, you think of our stores, right? But have you ever stopped to consider what happens before our stores receive the collections that captivate Brazil year after year? Today, we are over 30,000 possibility creators spread across the entire national territory, working in diverse areas to build **the Fashion that inspires Brazil.** In addition to our 430+ stores under the Riachuelo, Casa Riachuelo, Fan Lab, and Carter’s brands, we count on Corporate, Manufacturing, Distribution Centers, Contact Center, and our financial arm, Midway—as well as many other teams working together within an integrated business model that ensures we remain **unique** in the Brazilian market. We work with **fashion** to generate **positive impact** directly in our country and **we love what we do**. Our culture guides our actions and relationships, reinforcing our **Brazilian, welcoming, and entrepreneurial essence.**


