ADMINISTRATIVE ASSISTANT – Optical Laboratory

Description

Job Summary: We are seeking an organized and communicative professional to provide administrative support in a laboratory setting, focused on ensuring smooth communication and delivery quality. Key Highlights: 1. Dynamic administrative support for the laboratory 2. Focus on delivery quality and customer experience 3. Opportunity to contribute to process improvements **Administrative Assistant – Laboratory** Grupo Ótica Avenida Are you an organized, communicative person who enjoys working in dynamic environments? We have an opportunity for you! We are looking for a professional to provide administrative support in the laboratory, ensuring seamless communication among the laboratory, stores, and customers, with emphasis on delivery quality and customer experience. **Main Responsibilities:** * Monitor delivery deadlines and rescheduling of services (including outsourced ones); * Track the progress of services in production; * Perform verification, recording, and control of completed services; * Communicate order status and availability to internal and external customers; * Manage delivery slips, ensuring traceability; * Proactively communicate incidents; * Support the organization of administrative workflows in the laboratory; * Contribute to improvements in communication and service processes. If this profile matches yours, we’d love to meet you! **Apply now and join our team.** Requirements: * Completed high school education; * Minimum 6 months of proven experience (1 year in administrative roles preferred); * Basic knowledge of Microsoft Office (especially Excel); * Customer service experience is a plus. Benefits: * Employee discount policy for company products with differentiated discount rates * Meal voucher (IFood Benefits) * Birthday leave * Training and development programs * Access to partnerships with pharmacies, health insurance, and dental plans.