Join our team. If you are a communicative, empathetic person who loves helping others, this could be the perfect opportunity for you. You will be responsible for providing exceptional support and customer service, ensuring customer satisfaction and resolution of their needs. **Responsibilities and Duties** * High school diploma or equivalent; * Prior experience in customer service; technical support experience is a plus; * Excellent verbal and written communication skills; **Requirements and Qualifications** * Customer Service; * Empathy and ability to understand customers’ needs; * Skill in handling complaints and resolving issues efficiently; * Basic knowledge of Office Suite (Word, Excel, PowerPoint) is a plus. **Additional Information** * Competitive compensation based on experience; * Additional benefits, including transportation allowance and health insurance; * Opportunities for learning and professional development; * Dynamic and collaborative work environment; * Potential for career growth within the company. With 40 years of history, Ramsons was founded with the mission of offering the best in home appliances, electronics, furniture, and more. From the outset, our unwavering commitment has been to grow and sustain our brand—a journey built on dedication, effort, and above all, the passion of those committed to delivering the best solutions for families in Manaus and across Brazil. Our original headquarters on Avenida Floriano Peixoto in Manaus, inaugurated in 1985, was only the beginning. Over the years, Ramsons expanded to new locations, keeping pace with market growth and evolution. What once were shelves filled with umbrellas, clocks, and other accessories now showcases products from leading national and international brands—reflecting our forward-looking vision and commitment to excellence. It is no coincidence that Ramsons has become an exemplary model of entrepreneurial success and vision. **Discover Ramsons’ Story: A Legacy Across Generations** -------------------------------------------------------- Throughout decades of growth, our legacy remains firmly rooted in one fundamental value: family. The name “Ramsons” honors our founder and his family—“Ram” representing the father’s name and “sons” symbolizing his children. And when we speak of family, we also include our customers, who over time have become an essential part of our story. Today, we proudly witness our family growing every day. For Ramsons Manaus, you are our greatest value. That is why, when seeking cutting-edge technology, the latest innovations, and fair pricing, you can find us both online and at any of our 20 physical stores—offering a wide selection of products in consumer electronics, home appliances, IT, telecommunications, and furniture. In 2024, the company executed a strategic transition into the furniture sector, launching three new dedicated furniture stores: Ramsons Furniture Grande Circular, Ramsons Furniture Sumaúma Park Shopping, and Ramsons Furniture Compensa. We are here, ready to serve you with dedication and excellence!