Job Summary: Ensure store performance through operational excellence, team management, and process compliance, with a focus on sales and customer service. Key Highlights: 1. Retail and team management experience 2. Results-oriented mindset and leadership 3. Excellence in customer service and operational processes **Store Manager** **Job Mission** Ensure store performance through operational excellence, team management, and process compliance. **Prerequisites** * Retail and team management experience; * Completed or ongoing undergraduate degree in Business Administration, Commercial Management, or related fields; * Proficiency in Microsoft Office Suite. **Key Responsibilities** * Manage store operations and monitor sales KPIs; * Plan and track goals, campaigns, and commercial strategies; * Ensure excellence in customer service and operational processes; * Manage the team (development, feedback, scheduling, and performance); * Control inventory, cash handling, expenses, and other administrative routines; * Maintain store organization, visual merchandising, and compliance with franchisor standards; * Participate in hiring processes, training sessions, and meetings. **Competencies** * Leadership; * Results orientation; * Organization; * Strong communication skills; * Proactivity.
João Silva
Indeed · HR
João Silva
Indeed · HR
