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Customer Service Assistant
Indeed
Full-time
Onsite
No experience limit
No degree limit
Av. Djalma Batista, 1661 - Chapada, Manaus - AM, 69050-010, Brazil
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Job Summary: This professional will be responsible for customer service, sale of financial products, and execution of installment credit operational processes, aiming to achieve established targets. Key Highlights: 1. Customer service and sale of financial products 2. Execution of installment credit operational processes 3. Alignment with fashion retail When you think of Riachuelo, you think of our stores, right? But have you ever stopped to consider what happens before our stores receive the collections that captivate Brazil year after year? Today, we are over 30,000 possibility creators spread across the entire national territory, working in diverse areas to build **the Fashion that inspires Brazil.** **Beyond our 430+ stores under the Riachuelo, Casa Riachuelo, Fan Lab, and Carter’s brands, we have teams across Corporate, Manufacturing, Distribution Centers, Contact Center, and our financial arm, Midway—as well as many other divisions—all operating together under an integrated business model that ensures we remain **unique** in the Brazilian market.** We work with **fashion** to create **positive impact** directly in our country and **we love what we do**. Our culture guides our actions and relationships, reinforcing our **Brazilian, welcoming, and entrepreneurial essence.** **Responsibilities and Duties** **The role’s challenges include:** Responsible for delivering customer service and selling financial products. * Serve customers across all touchpoints; * Execute installment credit operational processes, adhering to the company’s credit policy; * Offer the Riachuelo Card and other financial products to all customers; * Understand and strive to meet established targets. **Requirements and Qualifications** **It is highly important that you have and/or know:** * Completed high school education; * Alignment with fashion retail; * Flexible availability, including weekends and holidays; * Prior experience in negotiation processes is desirable. **Additional Information** **And what benefits do we offer?** * Medical assistance * Dental assistance * Group life insurance * Educational partnerships * Riachuelo discounts * Meal or food allowance * Transportation allowance * Profit-sharing and results-based incentives **To learn about all our benefits, visit** **www.riachuelo.com.br/carreiras** **Liked it? Apply now!** **\#VemSerRCHLOVER** When you think of Riachuelo, you think of our stores, right? But have you ever stopped to consider what happens before our stores receive the collections that captivate Brazil year after year? Today, we are over 30,000 possibility creators spread across the entire national territory, working in diverse areas to build **the Fashion that inspires Brazil.** Beyond our 430+ stores under the Riachuelo, Casa Riachuelo, Fan Lab, and Carter’s brands, we have teams across Corporate, Manufacturing, Distribution Centers, Contact Center, and our financial arm, Midway—as well as many other divisions—all operating together under an integrated business model that ensures we remain **unique** in the Brazilian market. We work with **fashion** to create **positive impact** directly in our country and **we love what we do**. Our culture guides our actions and relationships, reinforcing our **Brazilian, welcoming, and entrepreneurial essence.**

Source:  indeed View original post
João Silva
Indeed · HR

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Indeed
João Silva
Indeed · HR
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