Job Summary: The Customer Service Representative will be responsible for serving customers promptly and efficiently, resolving their questions and issues in the best possible way. Key Highlights: 1. Serve customers courteously and empathetically 2. Maintain a high customer satisfaction rate 3. Seek solutions to customers' problems Customer Service Representative Job Description: The Customer Service Representative will be responsible for serving customers promptly and efficiently, resolving their questions and issues in the best possible way. Responsibilities: * Serve customers courteously and empathetically * Accurately and clearly record all customer interactions * Forward requests to the responsible departments when necessary * Seek solutions to problems reported by customers * Maintain a high customer satisfaction rate Requirements: * High school diploma or equivalent * Prior experience in customer service * Strong verbal and written communication skills * Ability to work under pressure * Basic computer literacy
João Silva
Indeed · HR
João Silva
Indeed · HR
