RECEPTIONIST

Description

Job Summary: Responsible for in-person, telephone, and digital customer service—receiving clients and providing administrative information and support—acting as the first point of contact and ensuring courteous and professional service. Key Highlights: 1. First point of contact for the company 2. Ensures courteous, prompt, and professional service 3. Supports administrative and operational routines Responsible for in-person, telephone, and digital customer service—receiving clients, visitors, and colleagues, providing information and administrative support. Acts as the company’s first point of contact, ensuring courteous, prompt, and professional service, while also supporting departmental administrative and operational routines. * Receive clients, visitors, and suppliers, identifying\-them and directing\-them to the responsible department; * + Answer telephone calls and messages (WhatsApp, e\-mail, social media), performing triage and routing requests; + Schedule and confirm appointments, consultations, or meetings; + Monitor entry and exit of people and correspondence; + Support administrative routines such as document scanning, filing, and organization; + Maintain a tidy, clean, and presentable reception area; + Assist in managing office supplies and pantry items, requesting replenishments when necessary; + Provide support to other departments in simple administrative tasks; + Safeguard the company’s positive image and ensure visitor satisfaction.