**Job Description:** ---------------------- Responsible for monitoring and supporting the company's online sales operations, ensuring the best customer experience and strong performance across digital channels (website and marketplaces). Duties include managing and updating the product catalog, tracking orders and deliveries, providing customer service and support, as well as monitoring sales and performance metrics. Works in collaboration with customer service, credit, logistics, and IT departments to ensure smooth processes, while also contributing to promotional campaigns, commercial calendars, and digital marketing strategies. Conducts competitor analysis, optimizes advertisements, and participates in initiatives focused on innovation and growth of online sales. **Essential Requirements:** ------------------------------ High school diploma (preferably pursuing higher education in Administration, Marketing, Advertising, Information Systems, or related fields); Experience in e\-commerce and marketplaces; Knowledge in order management and customer relationship; Basic understanding of product listing and updates (photos, descriptions, prices, and commercial policies); Basic proficiency in Excel/Google Sheets and order management tools. **Desirable Requirements:** -------------------------- Experience with marketplace platforms (Martins, Magalu, Mercado Livre, Shopee, Amazon, among others); Knowledge of computer and electronic products (hardware, peripherals, and accessories); Familiarity with SEO, digital marketing campaigns, and paid traffic; Skill in using integrated ERP systems, marketplace hubs, and CRM tools; Analytical ability, organization, proactivity, and results orientation. **Employment Type:** -------------------------- CLT **PCD:** -------- NO PREFERENCE **Benefits:** --------------- Transportation Allowance Meal Allowance Medical and Dental Insurance Pharmacy Discount Program Product Discounts Birthday Day Off **Work Location:** ---------------------- AMZ TECH DISTRIBUIDORA **Working Hours:** ------------------------ BUSINESS HOURS **Additional Information:** ---------------------------