COMMERCIAL COORDINATOR

Description

Job Summary: We are seeking a Commercial Coordinator in Manaus to manage clients, prospect new business opportunities, negotiate services, and analyze the market to support strategic decision-making. Key Highlights: 1. Strategic customer management and prospecting. 2. Freight and value-added services negotiation. 3. Market and trend analysis. **COMMERCIAL COORDINATOR** We are looking for a **COMMERCIAL COORDINATOR** to join our **MANAUS BRANCH**. **Primary Duties and Responsibilities:** * Maintain existing customers by ensuring service quality and generating satisfaction; * Prospect new customers through market research and planning; * Conduct regular commercial visits to existing and potential customers—either in person or remotely—to generate and/or retain business; * Facilitate freight and other value-added services negotiations between customers and management, aiming to offer optimal conditions aligned with both company interests and customer satisfaction; * Keep management, the Inside Sales team, and other relevant departments updated on local and international market developments via commercial visit reports and other documentation; * Present and follow up on commercial proposals to maximize new business opportunities; * Study projections and statistical indicators, and prepare managerial reports to support management decision-making and achieve planned results; * Analyze sales strategies, monitor competitors, and identify and report market trends; * Monitor the performance of the Inside Sales team and other departments across quotation, order, and booking confirmation processes; equipment release and return; shipment tracking; credit requests; exemptions and/or negotiations; after-sales support; collections handling for outstanding accounts; and other related activities—to ensure optimal customer service while safeguarding company interests; * The employee must comply with Safety, Health, Environment, and Quality (SSMAQ) regulations as well as internal company policies. **Required Qualifications:** * Bachelor’s degree completed; * Intermediate or advanced English proficiency; * Experience in shipping, logistics, or freight forwarding; * Knowledge of international trade and container maritime transportation processes. Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.