Job Summary: This professional will be responsible for providing operational support to the sales team, managing customer information, preparing commercial reports, and supporting area management. Key Highlights: 1. Operational support to the sales team and follow-up on proposals. 2. Organization of customer and negotiation information in the CRM system. 3. Preparation of commercial reports and indicators for decision-making. **REQUIREMENTS:** * Technical high school diploma or currently pursuing a degree in Administration, Marketing, or related fields; * Microsoft Office suite (intermediate Excel); * **Preferred:** Experience in commercial or administrative areas; sales CRM; customer service; sales routines; * **Profile:** Strong verbal and written communication skills, proactivity, organization, and results orientation. **RESPONSIBILITIES:** * Provides **operational support** to the sales team, tracking commercial proposals and ongoing negotiations, contributing to the achievement of commercial goals; * Performs **updating, recording, and organizing customer, opportunity, and negotiation information** in the CRM system, ensuring data reliability; * Supports the **preparation and monitoring of commercial reports and indicators**, such as targets, results, and sales funnel, assisting management in decision-making; * Manages and **organizes the customer portfolio**, maintaining updated records and documented service history; * Supports the **collection and consolidation of market information** and competitor data, contributing to commercial analysis; * Provides **administrative support to commercial management**, handling routine tasks within the department; * Monitors **orders, contracts, and post-sales activities**, when necessary, ensuring proper information flow among relevant departments.