Job Summary: The Store Leader coordinates operations, ensures smooth store functioning, serves customers, leads the team, manages inventory, and develops sales strategies to achieve customer satisfaction. Key Highlights: 1. Team leadership and technical service management 2. Focus on customer satisfaction and sales 3. Inventory, maintenance, and procurement management The Store Leader is responsible for coordinating store activities, ensuring efficient store operations and high-quality customer service. They lead the team, manage inventory, develop sales strategies, and pursue customer satisfaction. Additionally, they ensure store organization and cleanliness, as well as the safety of employees and customers. * **Technical services and team management**: Scheduling service orders, planning technical team routes, and monitoring service execution. * **Customer service**: Sales support, answering inquiries, initiating service orders, and providing technical assistance. * **Financial administration**: Collecting payments for invoices and services performed by the technical team, when required. * **Inventory control**: Organizing, inspecting, and distributing materials, including equipment and PPE. * **Maintenance and upkeep**: Ensuring hygiene and preservation of reception areas and other store rooms. * **Equipment supervision**: Inspecting equipment used by the technical team and company vehicles. * **Procurement and budgeting**: Assessing requirements, obtaining quotations, and purchasing essential materials for store operations. * **Device monitoring**: Managing maintenance and cleaning of store devices such as air conditioners, water coolers, and other equipment. * **Document management**: Organizing and maintaining store and employee documentation to ensure compliance and accessibility.
João Silva
Indeed · HR
João Silva
Indeed · HR
