**Description** Responsible for providing support to administrative areas and the operations manager, ensuring the smooth functioning of routines under their responsibility, with a focus on maintenance, control, and monitoring of store operational processes. **WORK LOCATION:** RUA PALMEIRA DO MIRITI, 375 – DISTRITO INDUSTRIAL 2 (GILBERTO MESTRINHO) **Responsibilities and duties** Monitor vehicle inspections, cleanings, and checks at stores according to schedule. Ensure the execution of cleaning routines in stores and record evidence. Investigate absences of outsourced staff and send information to HR. Monitor maintenance requests in stores, prioritizing safety issues. Verify proper equipment usage by outsourced motorcycle couriers. Assist in cash register closing and sending discount forms to Head Office. Control mobile phone maintenance and report damages to HR. Carry out monthly payment processing for administrative and operational teams. Present weekly OKR results in meetings. Manage SIM cards, phone numbers, and communication schedules. **Requirements and qualifications** High school, technical, or higher education in progress; Basic computer skills; Good oral and written communication; Organization and attention to detail