The hotel is seeking a Reception Manager in Manaus. **Responsibilities:** Review the incident log immediately upon entering the front desk. Greet guests during check-in, complete registration procedures by filling out required documentation, and assign them to their rooms. Transfer guests between rooms when necessary, complete the standard transfer form, and assign a bellhop to assist them. Record abnormalities, incidents, and important information related to your department and the hotel in general in the incident log. Maintain communication with the housekeeping supervisor and/or housekeepers regarding the availability, restriction, or release of guest rooms, etc. Process guest check-out, monitor guest consumption, issue invoices, and notify relevant departments of the guest's departure. Request guests to complete the satisfaction survey during check-out. Manage human resources and activities within your area of responsibility. Comply with requirements related to the department as stipulated by the company's OSGQ and other regulatory standards. Previous experience as Front Desk Supervisor, Front Desk Coordinator, Customer Service Manager, or Front Desk Team Leader may indicate suitability for some of the responsibilities associated with this position. High school diploma required. Relevant experience required. **Compensation and Benefits:** * Salary: Salary range will be disclosed during the interview. * Meal Allowance * Transportation Allowance * Health Insurance **Additional Information:** * Employment Type: Permanent — On-site. * Work Schedule: Full-time * Working Hours: To be determined.
João Silva
Indeed · HR
João Silva
Indeed · HR
