Job Summary: We are seeking a communicative and empathetic professional to provide support and exceptional service, ensuring customer satisfaction and resolution of their needs. Key Highlights: 1. Working in a leading retail environment with passion and innovation. 2. Opportunity to assist in product receiving and inventory control. 3. Focus on customer service and problem resolution. RAMSONS is a benchmark in the retail trade, with years of experience offering products and services that make a difference in our customers’ lives. We operate with passion, innovation, and commitment to excellence, constantly investing in technology and process improvement to support business growth. Join our team. If you are communicative, empathetic, and love helping others, this could be the perfect opportunity for you. You will be responsible for delivering outstanding support and customer service, ensuring satisfaction and resolution of customer needs. **Responsibilities and Duties** * Assist in product receiving and verification upon entry into inventory, according to the invoice. * Control products using an appropriate spreadsheet and relay information to sales consultants for in-store display. * Assist in inventorying product lines. * Restock warehouse inventory according to schedule. * Customer service; **Requirements and Qualifications** * High school diploma completed; * Prior experience in customer service; technical support experience is a plus; * Excellent verbal and written communication skills; * Empathy and ability to understand customer needs; * Skill in handling complaints and resolving problems efficiently; * Basic knowledge of Microsoft Office (Word, Excel, PowerPoint) is a plus. **Additional Information** * Health Insurance * Dental Insurance * Life Insurance * Funeral Assistance * Meal Allowance * Transportation Allowance * University Partnerships: Fametro, Anhanguera, Ciesa, and Literatus * Pharmacy Partnership * Flexible payment options for company products * Gym Pass With 40 years of history, Ramsons was founded with the purpose of offering the best in home appliances, electronics, furniture, and more. From the outset, our unwavering commitment has been to grow and sustain our brand—a journey built on dedication, effort, and above all, the love of those committed to delivering the best solutions for families in Manaus and across Brazil. Our original headquarters on Avenida Floriano Peixoto in Manaus, inaugurated in 1985, was only the beginning. Over the years, Ramsons expanded to new locations, keeping pace with market growth and evolution. What once were shelves filled with umbrellas, clocks, and other accessories now showcases products from major national and international brands—reflecting our forward-looking vision and commitment to excellence. It is no coincidence that Ramsons has become an example of entrepreneurial success and vision. **Discover the Ramsons Story: A Legacy Across Generations** -------------------------------------------------------- Throughout these decades of growth, our legacy remains firmly rooted in one fundamental value: family. The name “Ramsons” honors the founder and his family—“Ram” representing the father’s name and “sons” symbolizing his children. And when we speak of family, we also include our customers, who over time have become an essential part of our story. Today, we proudly watch our family grow each day. For Ramsons Manaus, you are our greatest asset. That is why, when searching for cutting-edge technology, the latest innovations, and fair prices, find us both online and at any of our 20 physical stores, where you can enjoy a wide variety of products in consumer electronics, home appliances, IT, telecommunications, and furniture. In 2024, the company made a strategic transition into the furniture sector, launching three new dedicated stores: Ramsons Furniture Grande Circular, Ramsons Furniture Sumaúma Park Shopping, and Ramsons Furniture Compensa. We are here, ready to serve you with dedication and excellence!