IT User Support Technician - MANAUS/AM

Description

Job Summary: We are seeking an IT User Support Technician with Service Desk experience to handle, log, and track service requests, as well as maintain documentation and asset inventory. Key Highlights: 1. Proven experience in Service Desk and user support. 2. Maintenance of a detailed inventory of institutional assets. 3. Firmware, software, and security patch updates. **IT User Support Technician Position - MANAUS/AM** Location: Rua Tomás de Vila Nova, No. 300 - Centro Neighborhood, Manaus-AM. Schedule: Monday to Friday, from 7:00 AM to 4:00 PM. Modality: 100% on-site **What We Are Looking For:** Completed High School Education Professional experience **proven** for a minimum of 02 (two) years in Service Desk activities, user support, request logging, classification, and tracking. **Responsibilities:** User support including logging, classification, and tracking of Service Desk requests. Periodic updating of diagrams, flowcharts, and microcomputer support documentation. Maintenance of a detailed inventory of institutional assets, including data such as network addresses, hardware, and machine names. Verification and updating of firmware, software, and security patches according to manufacturers' recommendations. Updating information and procedures for opening service requests with suppliers and manufacturers What We Offer: Salary: R$ 2.000,00 ️ Meal Allowance: R$ 31 per workday Transportation Allowance ️ GoGood ️ Life Insurance SESC Membership **Does this position suit you?** Send your resume to recrutamento@ilhaservice.com.br Email Subject: Resume - IT Technician Manaus Minimum Educational Requirement: High School (Secondary Education)