Logistics Team Leader - Mercado Envios

Description

Job Summary: Lead and develop a strong team, manage conflicts, drive engagement, and execute continuous improvement plans to maximize logistics operations. Key Highlights: 1. Lead and develop high-performance teams 2. Manage conflicts and complex negotiations 3. Design and implement continuous improvement plans At Mercado Livre, we are democratizing commerce and financial services to transform people's lives across Latin America. Be part of this mission! At Mercado Envios, we manage our sellers' inventory and deliver products to our buyers, enhancing their experience on our platform. In an ever-evolving world, our ability to rapidly deliver products purchased through Mercado Livre has become a requirement for competition. Join the team leading logistics across Latin America, delivering world-class customized solutions and integrating local and regional carriers through borderless commerce. **We have a challenge for people who:** * Embody entrepreneurial energy: driven by curiosity, never giving up, and focused on surpassing their own limits. * Give their best because they love working with commitment and dedication. * Embrace change as opportunity and learn from their mistakes. * Prioritize excellence and execution in everything they do. * Foster a positive atmosphere, joy, and fun. * Know how to build together with others and enjoy working in teams. Imagine yourself driving challenging, dynamic, and innovative projects, **and** **being responsible for**: * Leading and developing a strong team, fostering a positive environment, inspiring both direct and indirect teams, ensuring process compliance, engagement, and high performance. * Managing conflicts and conducting complex negotiations to enhance service quality and excellence. * Driving engagement between Transportation and Operations areas, while ensuring key performance indicators for process control and excellence. * Transforming data into valuable business insights, reporting up to the managerial level. * Designing and implementing continuous improvement plans to maximize safety, quality, productivity, and operational capacity. **Requirements:** * Bachelor’s degree completed in Process Management, Engineering, Production, Logistics, Administration, Technology, or related fields. * Knowledge of quality management tools such as Pareto, 5S, and 5W2H, plus user-level experience with tools like Tableau, Power BI, and Looker. * Intermediate proficiency in Google Sheets and Excel. * Availability to work in Cachoeiro do Itapemirim, Espírito Santo state, from 8:00 AM to 4:20 PM, on a 6x1 rotating schedule including Sundays and holidays. **We offer you:** * The opportunity to join an entrepreneurial company where we love thinking big and long-term. * Being the protagonist of your development in an environment full of opportunities, learning, growth, expansion, and challenging projects. * Collaborating and learning within a team of outstanding professionals and experts. * An excellent work environment, equipped with everything you need to have a great experience. :) Mercado Livre does not contact candidates offering job opportunities in exchange for money. All open positions are available on our careers website. If you receive any requests for payment, please be cautious!