**Responsibilities and Duties** **What awaits you on a daily basis:** --------------------------------- * Perform external network activities, including corrective and preventive maintenance of the coaxial plant. For preventive maintenance, carry out assigned tasks to ensure network stability—including active/passive equipment (amplifiers and passive components), power supplies, visual inspections, surveys for necessary corrections, and leak/noise ingress detection scans. For corrective maintenance, respond to events causing signal interruption or degradation, and perform tap hygiene. * Ensure plant integrity through recovery actions—restoring and reestablishing systems per ANATEL indicators; use of PPEs and collective protection equipment (CPEs) as provided by the company; proper care and organization of tools, signal meters, and vehicles under your responsibility; use of standard virtual tools and security applications to execute tasks and ensure customer well-being. **Requirements and Qualifications** #### **We’re looking for someone who:** * Thinks and acts from the customer’s perspective. Demonstrates interest and curiosity in understanding customers, their behaviors, and preferences to meet—and exceed—their expectations; * Shows ongoing commitment to learning, teaching, and developing, contributing to a relaxed, respectful, and collaborative environment while encouraging diversity; * Is flexible enough to move beyond existing paradigms and mental models. Seeks innovative and sustainable solutions to create competitive advantages for the business, balancing economic, environmental, and social interests. **To join our team, the following are essential:** ------------------------------------------------ * Reside in Manaus * + Experience: In telecommunications, electrical, or electro-technical networks. + Academic Qualification: Completed technical secondary education in related fields. * Valid driver’s license (CNH) * + Specific Knowledge: Familiarity with telecommunications networks (HFC – Coaxial and Fiber Optic), including project reading, understanding optical power levels across equipment, conversion to RF, and ensuring correct RF values per network requirements; equipment configuration according to network standards; use of measurement terminals and their functionalities; and signal level sizing aligned with project specifications. * Knowledge of technologies deployed by operators—both legacy networks and newly implemented platforms—as well as specialized measurement instruments, external network equipment and configurations, and end-to-end transmission operation processes serving customers. * Required Skills: Ability to disseminate knowledge; assume full responsibility for definitively resolving problems; identify improvement opportunities for the external network and activity execution processes; demonstrate urgency in problem resolution; and understand the importance of one’s tasks. **Additional Information** **Job Details** -------------------- * Functional Classification: AO4 * Directorate: TECHNICAL DIRECTORATE * Department: MANAUS COAXIAL NETWORK MAINTENANCE * Hiring Manager: MARCIO BATISTA SANTOS At **Claro, people are one of our core values.** Guided by this principle, we consistently invest in the health, well-being, and quality of life of our employees! To ensure the best possible experience throughout your journey with us, we offer an attractive benefits package. Check it out: * Flexible working hours; * Meal and food vouchers; * Medical and dental assistance; * Support for serious illnesses; * Assistance for dependents with disabilities; * Pharmacy benefit; * Daycare/babysitter allowance; * Personal Support Program; * Claro Running; * Private pension plan; * Life insurance; * Employee Combo; * Wellhub (Gympass); * Meu Pet Club; * Discounts and partnerships; * Recognition program for tenure; * And much more! **At our company, we value an inclusive, diverse, ethical, collaborative, and harmonious environment. We do not discriminate based on gender, race, color, sexual orientation, social status, or disability. Everyone is welcome!** **Here, we have a large team that makes everything happen!** It is through the effort and dedication of each of our People that we are today a benchmark in what we do—united in our purpose: **“Connecting for a more fun and productive life.”** We integrate all technologies to build the best and most comprehensive connectivity infrastructure in the country. We are confirmed multi-champions by Speedtest as Brazil’s fastest and most stable mobile internet and most stable Wi-Fi network, among many other accolades. We are also Brazil’s 4th most valuable brand (BrandZ). In Brazil, we operate in over 4,800 municipalities and serve more than 83 million customers. We have led portability net gains for over five years—in 2022 alone, we gained 1.2 million ported lines. And there’s more: We **innovate** our products and services to better serve our users! Today, we offer entertainment solutions (Claro Música, Claro TV+, Claro Livros, Claro Vídeo, Claro Gaming), financial services (Claro Pay), and much more! We have an **aerospace presence** (with 5 satellites in orbit via Embratel) and lead in **industrial, automotive, and agribusiness connectivity**, among others. We also foster connections between our businesses and the innovation ecosystem through **beOn**, Claro and Embratel’s innovation hub. Sustainability is a core Claro value. **We invest in environmental, economic, and social development**, always prioritizing governance, environmental responsibility, data protection, and social impact. Through the Claro Institute, we connect people for a better future—combining our services with social investments in **education and citizenship projects.** **So, is it a match? #JoinClaro and help us build the new, together!**