Job Summary: Join Cogna, the leading company in the educational segment, and provide technical support, perform maintenance, configure networks, ensure information security, and carry out other IT-related activities to advance education. Key Highlights: 1. Join the most diversified educational group in the country. 2. Work collaboratively, with clear communication and proactivity. 3. Boost your career with growth and development opportunities. We are the most diversified educational group in the country. Every day, we create incredible futures through innovation. We roll up our sleeves to turn ideas into reality. We face challenges with resilience and adapt to constant change. Here, we are a team—not heroes—guided by the desire to make a difference and connected in one unique way: the \#CognaWay. Our relationships are direct and respectful, and the success of our students and clients is our success. Moreover, we value diversity because we know that the more diverse our repertoire, the more comprehensive and inclusive we become. Together, we empower people to build a better version of themselves! So, are you ready to join the absolute leader in the educational segment? Come to Cogna. **Responsibilities and Duties** * Provide end-user support, resolving hardware- and software-related issues * Install and configure software and operating systems * Perform hardware maintenance * Configure and maintain computer networks * Perform data backup and recovery * Work with databases * Program in basic programming languages * Work on information security * Perform virtualization and work with cloud computing * Collaborate effectively within a team, maintaining clear and objective communication * Proactively resolve problems * Maintain organization while performing tasks **Requirements and Qualifications** * Technical course in Information Technology (preferred) * Bachelor’s degree in Information Technology (preferred) **Additional Information** **What can you expect from us?** * Undergraduate and postgraduate tuition assistance: available at our educational units for you and your dependents (spouse and children). * Birthday Day Off: choose a day to relax and celebrate. * SESC Membership: access numerous opportunities to improve quality of life. * Univers Pharmacy Plan: discounts on a wide range of medications. * Corporate University: various learning paths and free courses in our corporate university to support your continued growth with us. * Book Discounts: purchase top titles from our publishing houses at special rates. * Wellhub (Gympass): stay active in your daily life. * Ninho Program: a dedicated program for our families expecting a new baby. * Valoriza – Internal Recruitment Program: accelerate your career through internal opportunities. * Life Insurance: mandatory benefit for all CLT employees, provided at no cost; coverage begins on your admission date. Here, we believe in respect, diversity, and the pursuit of inclusion in all its forms. All qualified candidates will be considered without regard to race, gender, gender identity or expression, sexual orientation, nationality, genetics, disability, or any other basis. Our purpose is to continuously advance and generate employability for diverse talents. Join our team! Innovation drives us. Cogna is one of the world’s largest education organizations and a pioneer in Brazil. Our mission is to “empower people to build a better version of themselves.” With over 50 years of tradition, we are currently one of the world’s largest education companies, boasting a broad business model and abundant growth opportunities. We deliver educational products and services spanning from early childhood learning to senior education. Evolution and dynamism—the hallmarks of a young startup—are embedded in our DNA, yet we operate with the infrastructure of a major corporation comprising over 70 brands. Here, we act with our students’ success in mind. We are passionate about education and deeply value people. We take responsibility for making things happen, always generating sustainable value—and together, we achieve more. We are **Cogna!**